I apologize for the downtime.Â You may have noticed the ominous “This account has been suspended” message when trying to reach us these past two mornings.Â The cause of the message was a “glitch” in the billing system of our host thinking that yesterday and today we were 100 years and 2,000 years late on our payment.Â In reality, our payment isn’t due until the first of the year.Â Apparently when the CSR who was supposed to credit our account with a free month (For all the technical issues we’ve had) went in to change the due date, he or she forgot what year it was and set it to 00/00/0000.
Waiting in a phone queue on two lines for over an hour with zero response left us in the hands of their ticket support system which takes forever.Â Hopefully the issue is straightened out for now, although I doubt it and fully expect another suspension time travel notice tomorrow morning.
Despite whatever messages you see, we’re still here and plan to be here forever.
We’re looking for a new host to help us stay up and running properly.Â We require unlimited bandwidth, unlimited storage, and the most up-to-date hosting stuffs capable of handling our traffic with ease.Â Fairly standard now, actually.Â The predicament I’m in is that I’ve been with my current host for so long that I’m locked into an awesome price.Â I’m locked in at $4.95/month for unlimited everything.Â I’ve looked around and found some great hosting that comes highly recommended, such as DreamHost, but I’ll pay almost double my current rate for it.Â I’m willing to do that if that’s what it takes to have speed, up-time, and reliable service.Â Â I may have a sweet deal on price, but I’m not being given what’s promised for that price.
If you have hosting suggestions, please let us know.Â And again, sorry for the downtime.