I have been unable to log in to the Aion authorization server (login server) the entirety of the pre-selection. I played, without issue, during all of the Aion beta weekends and the open beta. What changed? The conspiracy theory here would be that NCsoft hates AT&T (or SoCal), or the other way around, and is blocking us from connecting. There are only a handful of people being vocal about the “cannot connect to authorization server” problem on the Aionsource boards and elsewhere so I can only assume that the problem is limited to a small minority. I do not want us to go unnoticed.
I ran a tracert to determine where the problem could be:
Tracing route to 206-127-153-247.plaync.com [188.8.131.52]
over a maximum of 30 hops:
1 1 ms 1 ms <1 ms home [192.168.1.254]
2 23 ms 22 ms 22 ms 99-10-160-3.lightspeed.irvnca.sbcglobal.net [99.
3 * * * Request timed out.
4 * * * Request timed out.
5 * * * Request timed out.
6 25 ms 24 ms 25 ms 184.108.40.206
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 ex1-p15-1.eqlaca.sbcglobal.net [220.127.116.11] reports: Destination host
The above makes little sense to me, but I know it doesn’t look right. Others have come out and said that they have AT&T and live near me and also cannot connect, so at least my misery has company.
In addition to being unable to access the login server, I can not access the Aion website, NCsoft account page, or even Aionsource (on and off for Aionsource). I feel completely cut off from any and all support. The worst part here is that it’s probably not even something NCsoft can help with — not like they could tell me that given their tech support page says that they don’t have weekend tech support. Having a huge MMO headstart launch weekend without tech support…
Hopefully your Aion headstart weekend is going better than mine.