Two days ago Omeedd Dariani left Sony Online Entertainment. Omeedd was the Senior Brand Manager of the EverQuest franchise. I mean no disrespect to Omeedd as a person — none at all — but I am very glad to see this happen. You may recall my ‘Dear SOE‘ post from only 14 days ago where I basically laid it all out to SOE that I wasn’t happy with the direction they are taking the EverQuest franchise’s marketing. I didn’t want to point out names of the people I thought were to blame (though I did point out people I was okay with… read between the lines)… I’m now okay saying a big part of my problem has been Omeedd.
Here’s a quote from his post on Reddit where he explains his reason for leaving:
I chose to leave because my direct supervisors didn’t support the community-first marketing approach we’ve taken on the EQ Next/Landmark teams.
Which community? The streaming community? The real “community” hasn’t been represented at all in Landmark or even EQ Next. If you’re not an avid Twitch.tv chat user or a member of the Omeedd fan club then you probably feel like I do which is: (1) Ignored, (2) Frustrated by a lack of real information about the game(s)’ development, (3) Wondering why the huge drop in maturity level, (4) Craving some good old-fashioned MMO marketing where mechanics, lore, and even nostalgia drive hype.
I don’t know why I feel this way, but I started to feel insulted by SOE’s focus on creating an inner-circle of community members. There has been a huge sense of favoritism and a tie to people like the live streamers that has left a severely bitter taste in my mouth. This “SOE Insiders” program needs to be stopped immediately. Having to watch other streamers to get in-game items, having to have one foot in-game and another foot out to participate in this “community” has been quite ugly. The antics of promoting streamers and everything but the actual game will not be missed, and I hope SOE takes notice and continues to clean up.
I’ll say it again: I want SOE to focus on their forums again. I want a huge shift back to their own website with regular updates. Get me excited about EVERQUEST not just some guy waving his arms and drinking scotch on a live stream. I want EverQuest blog posts on a weekly basis revealing one mechanic at a time. You market an MMO by slowly releasing information and conveying it with a story and an explanation around it that reveals a bigger picture. This is elementary stuff. It’s how you properly excite this market without unsubstantiated hype.
When thinking about the EverQuest franchise, I should be thinking about how I can explore Norrath, become one of the characters I see in concept art and how my adventure will unfold; I shouldn’t think of Omeedd or Twitch. Here’s hoping that this means good things for the REAL community of the EverQuest franchise.